Privacy Policy

How Revel Enterprise collects, uses, and protects your information

Last updated: October 14, 2026

1. Introduction

Revel Enterprise ("we", "us", "our") is committed to protecting the privacy of everyone who interacts with our website and services. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have over your personal data.

This policy applies to www.revel-enterprise.com.ng and any related services, including our student recruitment platform Balkan Apply.

2. Who We Are

Revel Enterprise is a technology and EdTech company registered in Nigeria.

Registration No.: 7858322
Tax ID: 1080215096
Address: 10 Toju Suites, Edo Street, Ekosodin, Benin City, Edo State, Nigeria
Email: info@revel-enterprise.com.ng

3. Information We Collect

3.1 Information you provide directly

Name, email address, and phone number submitted through our contact form
Payment details (name, email, service type, amount) submitted through our payment page
Any documents, messages, or enquiries you send to us

3.2 Information collected automatically

IP address, browser type, device type, and operating system
Pages visited, time spent, and referring URLs
Cookies and similar tracking technologies (see our Cookie Policy)

3.3 Payment information

We do not store your full card details on our servers. All card and bank transactions are processed securely by our payment partner, Flutterwave. We only retain the transaction reference, amount, status, and the contact details you provide at checkout.

4. How We Use Your Information

To respond to enquiries and provide customer support
To process payments and issue receipts or confirmations
To deliver, maintain, and improve our services
To verify identity and prevent fraud or misuse
To send service-related notices and, where permitted, updates about our products
To comply with legal and regulatory obligations

5. Legal Basis for Processing

Consent – when you submit a form or opt in to communications
Contract – when we need to fulfil a service you have requested
Legal obligation – where we must retain records for tax or regulatory purposes
Legitimate interest – to secure our systems and improve our services

6. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

Payment processors (Flutterwave) to complete your transaction
Service providers such as hosting, email, and analytics partners who act on our instructions
Partner universities where you have submitted an application through Balkan Apply and sharing is necessary to process it
Authorities where required by law

7. Data Retention

We keep personal data only as long as necessary for the purpose it was collected, or as required by law. Contact enquiries are typically retained for up to 24 months. Payment records are retained for at least 6 years to meet accounting requirements.

8. Data Security

We use industry-standard safeguards, including HTTPS encryption, access controls, and secure database practices, to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9. Your Rights

Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data, where legally permissible
Object to or restrict certain processing
Withdraw consent at any time
Lodge a complaint with the Nigeria Data Protection Commission

To exercise any of these rights, email info@revel-enterprise.com.ng. We will respond within 30 days.

10. Children's Privacy

Our services are intended for adults and institutions. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with data, please contact us so we can delete it.

11. International Transfers

Some of our service providers may store data outside Nigeria. Where this happens, we take reasonable steps to ensure your data receives an adequate level of protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date. Continued use of our services after changes means you accept the updated policy.